Privilege Aluxes Hotel - Isla Mujeres

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Privilege Aluxes Hotel - Isla Mujeres

Free Wi-Fi

Free Wi-Fi in public areas

Free parking
Luggage storage
Late check-in/ -out
Food/ Drinks

A la carte restaurant

Welcome drink

Swim-up bar

Cafe

Dining room

Snack bar

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Privilege Aluxes is a 5-story hotel in a downtown area of Isla Mujeres providing a sundeck, a health club and a diving center. Privilege Aluxes Hotel has been welcoming guests to its modern rooms since 2008.

Privilege Aluxes Hotel lies near the white-sand beach. The distance between Isla Mujeres city center and the property is 4 km.

Captain Dulche's Museum is 5.7 km from the hotel and El Meco mayan ruins is about 7.5 km away.

Privilege Aluxes Hotel is within a 30-minute drive to Cancun International airport.

Rooms

This deluxe property offers guestrooms complete with a private safe, a minibar, a refrigerator, satellite TV and individual climate control. Some rooms overlook the ocean. Bathrooms come with a hairdryer, a shower and a spa bathtub.

Eat & Drink

Breakfast is offered in the dining area every morning. Guests can try fresh meals of Asian cuisine in the brand new restaurant onsite. The poolside bar serves soft drinks, wines and cocktails. The steakhouse JAX Bar & Grill is approximately 50 meters from the property.

All visitors are offered a buffet breakfast for a fee. 

Services

Privilege Aluxes Hotel provides guesets with free shuttle service, 24-hour room service and 24-hour security.

Relax

The beach facilities include outdoor chaise lounges, a beach bar and umbrellas. The hotel offers a gym and aqua fitness for active guests.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   124.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Free parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Scuba diving
  • Snorkeling
  • Sailing
  • Golf course
  • Diving center
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Swim-up bar
  • Beach bar
  • Snack bar
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's play area
  • Children's pool
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Health club
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Sauna
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Self-catering

  • Kitchenette
  • Mini-fridge

Bedroom

  • Premium bedding
  • Goose feather pillows

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
Show big map »

Hotel Address:

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

Get directions
City Center
  • Isla Mujeres
    3.3 km
Airports
Train Stations
  • Plaza las Américas Cancún Mall
    13.3 km
Restaurants
  • JAX Bar & Grill (cuisine: American)
    30 m
  • Minino's Cocteleria (cuisine: Mexican)
    40 m
Beaches
  • Garrafon de Castilla
    1.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Privilege Aluxes photos Room
Standard Double Room
Bed type: Double bed or Twin beds or King-size bed or Double bed
Size: 45 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard

Room facilities
    Privilege Aluxes photos Room
    Superior Double Room
    Bed type: Double bed or Twin beds or King-size bed
    Size: 45 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Superior|Superior + Breakfast

    Room facilities
      Privilege Aluxes photos Room
      Deluxe Suite
      Bed type: Double bed or Twin beds or 1 Single bed
      Size: 100 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Suite|Suite Deluxe All Inclusive

      Room facilities
        Privilege Aluxes photos Exterior
        Honeymoon Suite
        Bed type: Double bed or 1 Single bed or Sleeping arrangements for 3 persons
        Size: 45 m²
        Check Prices
        • Air conditioning
        — Less information+ More information

        Suite|Honeymoon Suite

        Room facilities
          Luxury Suite
          Check Prices
          — Less information+ More information

          How to reach hotel

          hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
          Show big map »

          Hotel Address:

          Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

          Get directions
          City Center
          • Isla Mujeres
            3.3 km
          Airports
          Train Stations
          • Plaza las Américas Cancún Mall
            13.3 km
          Restaurants
          • JAX Bar & Grill (cuisine: American)
            30 m
          • Minino's Cocteleria (cuisine: Mexican)
            40 m
          Beaches
          • Garrafon de Castilla
            1.5 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2008
          • Number of floors:
            5
          • Number of rooms:
            124

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Mexico

          Use Badge

          Privilege Aluxes Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Popular areas

          • City Center - 3.2 km

          Local attractions

          • Dolphin Discovery Isla Mujeres - 2.8 km
            Isla Mujeres
          • Tortugranja - 4.1 km
            Carretera Sac Bajo Km 5
          • Playa del Norte - 6.6 km
            Playa Norte, Isla Mujeres
          • Garrafon Natural Reef Park - 3.8 km
            Km 6 Carr Garrafon
          • Captain Dulche's Museum - 5.6 km
            Carretera a Garrafon Km 4.5, Isla Mujeres

          Near the hotel

          • Garrafon de Castilla - 1.5 km
            Isla MujeresMexico

            Restaurants nearby

            • JAX Bar & Grill - 30 m

              Address: Av. Adolfo Lopez Mateos
              Phone: 214-295-7104

              69% likes this, based on 509 reviews
              Cuisine: American
              Price Range: CAD 12 - CAD 49

            • Picus Cockteleria - 40 m

              Address: Av. Rueda Medina
              Phone: 998/129-6011

              75% likes this, based on 157 reviews
              Cuisine: Mexican

            • Tortilla Real Maya - 40 m

              Address: Ave. Rueda Medina # 122
              Phone: 52 998 8771842

              75% likes this, based on 60 reviews
              Cuisine: Mexican
              Price Range: CAD 4 - CAD 6

            • Minino's Cocteleria - 40 m

              Address: Av. Rueda Medina

              70% likes this, based on 188 reviews
              Cuisine: Mexican

            • Restaurant Bar Velazquez - 40 m

              Address: Av. Rueda Medina
              Phone: 9988446763

              78% likes this, based on 78 reviews
              Price Range: CAD 13 - CAD 20

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2008
            • Number of floors:
              5
            • Number of rooms:
              124

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Mexico

            Use Badge

            Hotels nearby
            Cancun Bay Resort
            3 stars
            13 km
            Batab Hotel Cancun
            3 stars
            13 km
            Real Inn Cancun
            3 stars
            14 km
            Cities nearby

            Privilege Aluxes Reviews

            Guest reviews are submitted by our customers after their stay at Privilege Aluxes

            Average guest rating

            8.6out of 10
            Superb
            Based on 36 reviews

            Rating by category:

            Value
            9.0
            Location
            8.7
            Service
            8.7
            Rooms
            9.0
            Dining
            8.0

            Guest reviews

            • Older travelers
              9.6

              very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

              only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

            • Family with children
              10.0

              The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

            • Single
              8.8

              Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

              Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

            • Family with children
              7.0

              really nice room - excellent staff - beautiful scenery

              No water sports offered - limited menu - no night life offered

            • Couple
              10.0

              The friendly staff, proximity to the beach and room with a fantastic view

              The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

            • Older travelers
              9.2

              The breakfast buffet was great everyday

              They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

            • Group of friends
              8.8

              Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

              The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

            • Older travelers
              8.2

              Great location and amenities.

              Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

            • Couple
              8.2

              The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

              Location is not right on the beach

            • Couple
              5.0

              The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

              The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

            • Older travelers
              8.2

              Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

            How to reach hotel

            hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
            Show big map »

            Hotel Address:

            Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

            Get directions
            City Center
            • Isla Mujeres
              3.3 km
            Airports
            Train Stations
            • Plaza las Américas Cancún Mall
              13.3 km
            Restaurants
            • JAX Bar & Grill (cuisine: American)
              30 m
            • Minino's Cocteleria (cuisine: Mexican)
              40 m
            Beaches
            • Garrafon de Castilla
              1.5 km
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2008
            • Number of floors:
              5
            • Number of rooms:
              124

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Mexico

            Use Badge