Privilege Aluxes Hotel - Isla Mujeres

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Privilege Aluxes Hotel - Isla Mujeres

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Parking on request

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Swim-up bar

Cafe

Dining room

Snack bar

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Privilege Aluxes is a 5-story hotel in a downtown area of Isla Mujeres providing a wellness centre, a sun deck and an outdoor swimming pool. Privilege Aluxes Hotel has been welcoming guests to its modern rooms since 2008.

Privilege Aluxes Hotel lies near the white-sand beach. The distance between Isla Mujeres city center and the property is 4 km.

Captain Dulche's Museum is 5.7 km from the hotel and El Meco mayan ruins is about 7.5 km away.

Privilege Aluxes Hotel is within a 30-minute drive to Cancun International airport.

Rooms

Privilege Aluxes Hotel provides 124 guestrooms appointed with a safe, high-speed internet, a dining area, a refrigerator and climate control for a pleasant stay in Isla Mujeres. Some rooms overlook the ocean. Other comforts include coffee/tea makers, a dishwasher and a stove for self-catering.

Eat & Drink

Breakfast is offered in the restaurant every morning. The on-site gourmet restaurant tempts guests with Asian dishes. The hotel features the Poolside bar and the Haute Cuisine restaurant to indulge in culinary delights. Guests can share a meal in JAX Bar & Grill and Cafe del Mar, located about 50 meters away.

All visitors are offered a buffet breakfast for a fee. 

Services

Privilege Aluxes Hotel provides guesets with dry cleaning, 24-hour room service and housekeeping.

Relax

Privilege Aluxes Hotel pleases guests with outdoor chaise lounges, a bar and umbrellas on the beach. Sport facilities include snorkeling, sailing and scuba diving.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   124.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking on request
  • Free parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Hairdresser
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Snorkeling
  • Sailing
  • Golf course
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Kitchen
  • Refrigerator

Bedroom

  • Premium bedding
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 

How to reach hotel

hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
Show big map »

Hotel Address:

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

Get directions
City Center
  • Isla Mujeres
    3.3 km
Airports
Train Stations
  • Plaza las Américas Cancún Mall
    13.3 km
Restaurants
  • JAX Bar & Grill (cuisine: American)
    30 m
  • Minino's Cocteleria (cuisine: Mexican)
    40 m
Beaches
  • Garrafon de Castilla
    1.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Privilege Aluxes photos Room
Double Room
Bed type: King-size bed or Double bed or 1 Super King-size bed
Size: 45 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard All Inclusive

Room facilities
    Privilege Aluxes photos Room
    King Room
    Bed type: King-size bed
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities
      Privilege Aluxes photos Room
      One-Bedroom King Suite
      Bed type: King-size bed
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      — Less information+ More information

      Suite|1 King - Non-Smoking - 1 Bedroom Suite - Pool View

      Room facilities
        Privilege Aluxes photos Room
        Superior Room
        Bed type: Double bed or Twin beds or King-size bed
        Size: 45 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Superior|Superior + Breakfast

        Room facilities
          Privilege Aluxes photos Room
          Superior King Room
          Bed type: King-size bed
          Check Prices
          • Air conditioning
          • Bathtub
          — Less information+ More information

          Superior|1 King - Non-Smoking - Superior - City View

          Room facilities
            Deluxe Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            — Less information+ More information
            Privilege Aluxes photos Room
            Deluxe Suite
            Bed type: 2 Single beds or Twin beds or Sleeping arrangements for 3 persons
            Size: 100 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Suite|Suite Deluxe + Breakfast

            Room facilities
              Privilege Aluxes photos Exterior
              Honeymoon Suite
              Bed type: Double bed or Sleeping arrangements for 3 persons
              Size: 45 m²
              Check Prices
              • Air conditioning
              — Less information+ More information

              Suite|Honeymoon Suite

              Room facilities
                Luxury Suite
                Check Prices
                — Less information+ More information

                How to reach hotel

                hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
                Show big map »

                Hotel Address:

                Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

                Get directions
                City Center
                • Isla Mujeres
                  3.3 km
                Airports
                Train Stations
                • Plaza las Américas Cancún Mall
                  13.3 km
                Restaurants
                • JAX Bar & Grill (cuisine: American)
                  30 m
                • Minino's Cocteleria (cuisine: Mexican)
                  40 m
                Beaches
                • Garrafon de Castilla
                  1.5 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2008
                • Number of floors:
                  5
                • Number of rooms:
                  124

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Privilege Aluxes Location

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                • Museums
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                • General

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                What's nearby

                Popular areas

                • City Center - 3.2 km

                Local attractions

                • Dolphin Discovery Isla Mujeres - 2.8 km
                  Isla Mujeres
                • Tortugranja - 4.1 km
                  Carretera Sac Bajo Km 5
                • Playa del Norte - 6.6 km
                  Playa Norte, Isla Mujeres
                • Garrafon Natural Reef Park - 3.8 km
                  Km 6 Carr Garrafon
                • Captain Dulche's Museum - 5.6 km
                  Carretera a Garrafon Km 4.5, Isla Mujeres

                Near the hotel

                • Garrafon de Castilla - 1.5 km
                  Isla MujeresMexico

                  Restaurants nearby

                  • JAX Bar & Grill - 30 m

                    Address: Av. Adolfo Lopez Mateos
                    Phone: 214-295-7104

                    69% likes this, based on 509 reviews
                    Cuisine: American
                    Price Range: CAD 11 - CAD 49

                  • Picus Cockteleria - 40 m

                    Address: Av. Rueda Medina
                    Phone: 998/129-6011

                    75% likes this, based on 157 reviews
                    Cuisine: Mexican

                  • Tortilla Real Maya - 40 m

                    Address: Ave. Rueda Medina # 122
                    Phone: 52 998 8771842

                    75% likes this, based on 60 reviews
                    Cuisine: Mexican
                    Price Range: CAD 3 - CAD 6

                  • Minino's Cocteleria - 40 m

                    Address: Av. Rueda Medina

                    70% likes this, based on 188 reviews
                    Cuisine: Mexican

                  • Restaurant Bar Velazquez - 40 m

                    Address: Av. Rueda Medina
                    Phone: 9988446763

                    78% likes this, based on 78 reviews
                    Price Range: CAD 13 - CAD 19

                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2008
                  • Number of floors:
                    5
                  • Number of rooms:
                    124

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Hotels nearby
                  Cancun Bay Resort
                  3 stars
                  13 km
                  Batab Hotel Cancun
                  3 stars
                  13 km
                  Real Inn Cancun
                  4 stars
                  14 km
                  Cities nearby

                  Privilege Aluxes Reviews

                  Guest reviews are submitted by our customers after their stay at Privilege Aluxes

                  Average guest rating

                  8.6out of 10
                  Superb
                  Based on 36 reviews

                  Rating by category:

                  Value
                  9.0
                  Location
                  8.7
                  Service
                  8.7
                  Rooms
                  9.0
                  Dining
                  8.0

                  Guest reviews

                  • Older travelers
                    9.6

                    very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

                    only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

                  • Family with children
                    10.0

                    The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

                  • Single
                    8.8

                    Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

                    Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

                  • Family with children
                    7.0

                    really nice room - excellent staff - beautiful scenery

                    No water sports offered - limited menu - no night life offered

                  • Couple
                    10.0

                    The friendly staff, proximity to the beach and room with a fantastic view

                    The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

                  • Older travelers
                    9.2

                    The breakfast buffet was great everyday

                    They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

                  • Group of friends
                    8.8

                    Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

                    The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

                  • Older travelers
                    8.2

                    Great location and amenities.

                    Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

                  • Couple
                    8.2

                    The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

                    Location is not right on the beach

                  • Couple
                    5.0

                    The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

                    The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

                  • Older travelers
                    8.2

                    Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

                  How to reach hotel

                  hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
                  Show big map »

                  Hotel Address:

                  Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

                  Get directions
                  City Center
                  • Isla Mujeres
                    3.3 km
                  Airports
                  Train Stations
                  • Plaza las Américas Cancún Mall
                    13.3 km
                  Restaurants
                  • JAX Bar & Grill (cuisine: American)
                    30 m
                  • Minino's Cocteleria (cuisine: Mexican)
                    40 m
                  Beaches
                  • Garrafon de Castilla
                    1.5 km
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2008
                  • Number of floors:
                    5
                  • Number of rooms:
                    124

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge