Privilege Aluxes Hotel - Isla Mujeres

Adolfo Lopez Mateos Sm 1, Isla Mujeres, Mexico, 77400  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Privilege Aluxes Hotel - Isla Mujeres

Free Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Dining room

Snack bar

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Privilege Aluxes is a 5-story hotel in a downtown area of Isla Mujeres providing a wellness centre, a sun deck and an outdoor swimming pool. Privilege Aluxes Hotel has been welcoming guests to its modern rooms since 2008.

Privilege Aluxes Hotel lies near the white-sand beach. The distance between Isla Mujeres city center and the property is 4 km.

Captain Dulche's Museum is 5.7 km from the hotel and El Meco mayan ruins is about 7.5 km away.

Privilege Aluxes Hotel is within a 30-minute drive to Cancun International airport.

Rooms

Privilege Aluxes Hotel provides 124 guestrooms appointed with a safe, high-speed internet, a dining area, a refrigerator and climate control for a pleasant stay in Isla Mujeres. Some rooms overlook the ocean. Other comforts include coffee/tea makers, a dishwasher and a stove for self-catering.

Eat & Drink

Breakfast is offered in the restaurant every morning. The on-site gourmet restaurant tempts guests with Asian dishes. The hotel features the Poolside bar and the Haute Cuisine restaurant to indulge in culinary delights. Guests can share a meal in JAX Bar & Grill and Cafe del Mar, located about 50 meters away.

All visitors are offered a buffet breakfast for a fee. 

Services

Privilege Aluxes Hotel provides guesets with dry cleaning, 24-hour room service and housekeeping.

Relax

Privilege Aluxes Hotel pleases guests with outdoor chaise lounges, a bar and umbrellas on the beach. Sport facilities include snorkeling, sailing and scuba diving.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   124.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Hairdresser
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Snorkeling
  • Sailing
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Pool view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Kitchen
  • Refrigerator

Bedroom

  • Premium bedding
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
Show big map »

Hotel Address:

Adolfo Lopez Mateos Sm 1, Isla Mujeres, Mexico, 77400

Get directions
City Center
  • Isla Mujeres
    3.3 km
Airports
Restaurants
  • JAX Bar & Grill (cuisine: American)
    50 m
  • Minino's Cocteleria (cuisine: Mexican)
    60 m
Beaches
  • Garrafon de Castilla
    1.4 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Privilege Aluxes photos Room
Standard Room
Bed type: 1 Super King-size bed or Double bed or King-size bed
Size: 45 m²
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Standard Room - Breakfast Included

Room facilities
    Privilege Aluxes photos Room
    Standard King Room
    Bed type: King-size bed
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    Standard|1 King - Non-Smoking - Standard - City View

    Room facilities
      One-Bedroom King Suite
      Bed type: King-size bed
      Check Prices
      — Less information+ More information

      Suite|1 King - Non-Smoking - 1 Bedroom Suite - Pool View

      Privilege Aluxes photos Room
      Superior Double Room
      Bed type: Double bed or Twin beds or 1 Super King-size bed
      Size: 45 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Superior|Superior room with Whirlpool bath - Breakfast Included

      Room facilities
        Privilege Aluxes photos Room
        Superior King Room
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information

        Superior|1 King - Non-Smoking - Superior - City View

        Room facilities
          Deluxe Room
          Bed type: Double bed or Sleeping arrangements for 3 persons
          Check Prices
          — Less information+ More information

          Deluxe|Suíte Deluxe

          Privilege Aluxes photos Room
          Deluxe Suite
          Bed type: Double bed or 2 Single beds or 1 Super King-size bed
          Size: 100 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Suite|Deluxe Suite - Breakfast Included

          Room facilities
            Privilege Aluxes photos Exterior
            Honeymoon Suite
            Bed type: Double bed or Sleeping arrangements for 3 persons
            Size: 45 m²
            Check Prices
            • Air conditioning
            — Less information+ More information

            Suite|Honeymoon Suite

            Room facilities
              Luxury Suite
              Check Prices
              — Less information+ More information

              How to reach hotel

              hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
              Show big map »

              Hotel Address:

              Adolfo Lopez Mateos Sm 1, Isla Mujeres, Mexico, 77400

              Get directions
              City Center
              • Isla Mujeres
                3.3 km
              Airports
              Restaurants
              • JAX Bar & Grill (cuisine: American)
                50 m
              • Minino's Cocteleria (cuisine: Mexican)
                60 m
              Beaches
              • Garrafon de Castilla
                1.4 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2008
              • Number of floors:
                5
              • Number of rooms:
                124

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Privilege Aluxes Location

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              • Airports
              • Underground stations
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              • Tourist attractions
              • Museums
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              • General

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              What's nearby

              Popular areas

              • City Center - 3.2 km

              Local attractions

              • Dolphin Discovery Isla Mujeres - 2.8 km
                Isla Mujeres
              • Tortugranja - 4.1 km
                Carretera Sac Bajo Km 5
              • Playa del Norte - 6.6 km
                Playa Norte, Isla Mujeres
              • Garrafon Natural Reef Park - 3.8 km
                Km 6 Carr Garrafon
              • Captain Dulche's Museum - 5.6 km
                Carretera a Garrafon Km 4.5, Isla Mujeres

              Near the hotel

              • Garrafon de Castilla - 1.4 km
                Isla MujeresMexico

                Restaurants nearby

                • JAX Bar & Grill - 50 m

                  Address: Av. Adolfo Lopez Mateos
                  Phone: 214-295-7104

                  69% likes this, based on 509 reviews
                  Cuisine: American
                  Price Range: CAD 11 - CAD 47

                • Picus Cockteleria - 60 m

                  Address: Av. Rueda Medina
                  Phone: 998/129-6011

                  75% likes this, based on 157 reviews
                  Cuisine: Mexican

                • Tortilla Real Maya - 60 m

                  Address: Ave. Rueda Medina # 122
                  Phone: 52 998 8771842

                  75% likes this, based on 60 reviews
                  Cuisine: Mexican
                  Price Range: CAD 3 - CAD 6

                • Minino's Cocteleria - 60 m

                  Address: Av. Rueda Medina

                  70% likes this, based on 188 reviews
                  Cuisine: Mexican

                • Restaurant Bar Velazquez - 60 m

                  Address: Av. Rueda Medina
                  Phone: 9988446763

                  78% likes this, based on 78 reviews
                  Price Range: CAD 12 - CAD 19

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2008
                • Number of floors:
                  5
                • Number of rooms:
                  124

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Cancun Bay Resort
                3 stars
                13 km
                Hotel Batab
                3 stars
                13 km
                Real Inn Cancun
                4 stars
                14 km
                Cities nearby

                Privilege Aluxes Reviews

                Guest reviews are submitted by our customers after their stay at Privilege Aluxes

                Average guest rating

                8.6out of 10
                Superb
                Based on 36 reviews

                Rating by category:

                Value
                9.0
                Location
                8.7
                Service
                8.7
                Rooms
                9.0
                Dining
                8.0

                Guest reviews

                • Older travelers
                  9.6

                  very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

                  only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

                • Family with children
                  10.0

                  The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

                • Single
                  8.8

                  Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

                  Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

                • Family with children
                  7.0

                  really nice room - excellent staff - beautiful scenery

                  No water sports offered - limited menu - no night life offered

                • Couple
                  10.0

                  The friendly staff, proximity to the beach and room with a fantastic view

                  The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

                • Older travelers
                  9.2

                  The breakfast buffet was great everyday

                  They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

                • Group of friends
                  8.8

                  Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

                  The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

                • Older travelers
                  8.2

                  Great location and amenities.

                  Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

                • Couple
                  8.2

                  The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

                  Location is not right on the beach

                • Couple
                  5.0

                  The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

                  The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

                • Older travelers
                  8.2

                  Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

                How to reach hotel

                hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
                Show big map »

                Hotel Address:

                Adolfo Lopez Mateos Sm 1, Isla Mujeres, Mexico, 77400

                Get directions
                City Center
                • Isla Mujeres
                  3.3 km
                Airports
                Restaurants
                • JAX Bar & Grill (cuisine: American)
                  50 m
                • Minino's Cocteleria (cuisine: Mexican)
                  60 m
                Beaches
                • Garrafon de Castilla
                  1.4 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2008
                • Number of floors:
                  5
                • Number of rooms:
                  124

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge